Vendaid Ltd is committed to every visitor’s right to privacy.
This privacy statement outlines how Vendaid Ltd uses and controls any information provided by visitors to this site and how information is collected by this site. If you, as a visitor, choose to submit information to this website, you agree to the use of such data in accordance with this privacy statement.
As a visitor, you do not have to submit any personal information in order to use our website. This site collects personally identifiable information that is specifically and voluntarily provided by a visitor, should you request further information about our products and services or make a purchase from our online shop. You consent to us using information provided by you in this way. We will process any data provided by you to us when using this site in accordance with IOM Data Protection Legislation.
Information We May Collect From You
While most of the information we collect from you when you visit our site does not personally identify you, there are a number of services that can only be made available if you provide us with certain information about you. We may collect and process the following personal information about you, depending on the services you use on the Site:
Order processing: When you place an order with us on our Site, we ask for your name, address, delivery address, email address, contact number and payment information. We keep a record of this information so that we can recognise you and fulfil any orders you place with us.
Customer care: If you contact us, we may keep a record of any correspondence you send us and, in common with lots of organizations, in order to maintain high standards of customer service.
Registration information: If you register on our site, for example, to place an order, you are required to provide certain contact information including your name, e-mail address, phone number and address. We use this to contact you for matters relating to your orders, or to provide services that you have chosen to subscribe to such as to receive our newsletters or when you report a problem with our site and/or your order.
Job applications: If you wish to apply online for a job position with us, you will be required to submit relevant information about your background and experience.
WE WILL ONLY EVER ASK YOU TO PROVIDE YOUR CREDIT CARD DETAILS IF YOU ARE PLACING AN ORDER WITH US. WE NEVER ASK FOR YOUR CREDIT CARD DETAILS BY EMAIL OR TEXT MESSAGE
Where We Store Your Personal Data
The personal information you provide through the Site is processed in the UK.
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses Made of Your Information
We use information held about you in the following ways:
- To carry out our commercial obligations with you e.g. when you place an order on our Site.
- To make your shopping experience with us as quick and efficient as possible.
- To keep our website safe and secure
- To provide you with offers, promotions, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
If you do not wish to receive the above mentioned marketing from us, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us by email at firstname.lastname@example.org
Disclosure of Your Information
In addition we disclose the information described above for the performance of our contract with you, for example, with our payment service provider or delivery service provider.
Your Access Rights
In accordance with applicable data protection legislation, you have the right to access information held about you. If you would like a copy of the personal information held about you please contact us by email at Mail@vendaid.co.uk or write to –
The Data Protection Officer, Steven Oldcorne
If you believe that any information we have about you is incorrect or incomplete, please write to or e-mail us as soon as possible.
Please view our dedicated Cookies page for further information on use within our website.
We reserve the right to modify or amend this privacy statement at any time.